1. Our Privacy Promise

At Lotto Best Au, your data privacy is our priority. This document outlines how we responsibly handle your personal information under Australian laws. We take a transparent approach to give you peace of mind.

2. What We Collect

To deliver a secure and enjoyable lottery experience, we may collect:

• Identity information (e.g., name, date of birth, postal address)
• Contact preferences including email and phone
• Banking data for secure ticket purchases
• Play history and behavior patterns
• Device fingerprints for security assurance

3. Usage of Data

We use your personal data in a few key ways to enhance services and ensure legal compliance:

• Processing tickets and paying out winnings
• Validating your identity and age for lawful play
• Blocking suspicious activities and fraud
• Sending vital service communications
• Providing helpful customer assistance

4. Data Disclosure

We may disclose data to partners solely for operational needs, always under strict agreements:

• Licensed payment gateways
• Law enforcement, if required by law
• Prize providers for high-value rewards
• Auditors and analysts helping us improve

5. Protecting Your Data

We use advanced digital security to keep your information safe:

• Encryption equivalent to bank-level protocols
• Physical and cloud infrastructure safeguards
• Regular vulnerability checks and updates
• Employee accountability and compliance training

6. Your Rights in Australia

In compliance with privacy legislation in Australia, you can:

• Request a digital copy of your data
• Correct any inaccuracies you spot
• Request deletion of records (where applicable)
• Withdraw from marketing communications

Reach out to our support at [email protected] for privacy requests or concerns.

7. Future Revisions

Our privacy approach evolves with technology and legal shifts. Any meaningful changes will be sent to our registered users.

Last update issued: 15 April 2025